Frequently Ask Questions

Which version of OTX is supported?

The list of supported OTX extensions and the supported standard versions can be found here: Supported OTX Standards.

Can the software be used out of the box?

No, the software is based on, see ISO standards. A standardized diagnostic runtime system is necessary for diagnostic communication. EMOTIVE currently does not deliver a diagnostic runtime system. The diagnostic runtime system must be installed separately. Diagnostic runtime systems from various manufacturers are supported. For more information, please contact EMOTIVE Support.

Where can I get help with OTX?

OTX is an ISO standard and therefore freely available. However, the ISO standard is written more for a tool manufacturer than for the user. The user's view is described in the OTX Reference. But, if you want to be on the safe side or if you want to implement your own tools for OTX, then we recommend buying the latest version of the standard from ISO, see Related Standards.

Note: The application of OTX in an automobile manufacturer's processes can become very complex. This user documentation attempts to answer many questions, but cannot replace individual OTX training. We therefore recommend a 2-day OTX training course to start with OTX or to deepen it. For more information, please contact EMOTIVE Support.

How can I get product support?

We would like to provide you with the best possible support in the effective use of OTX. For details please see Support, Maintenance and FAQ.

How can I switch on the logging?

Here you can find details about Logging and Tracing.